SS Spotlight
The Hidden Costs of Unit Turns: What Twin Cities Property Owners Need to Know

When a resident moved out of a residential building, the manager thought they knew what to expect. The maintenance company quoted them $1,200 for painting and cleaning. Three weeks and $2,400 later, they were still waiting for the unit to be rent-ready.
Sound familiar? You're not alone.
Across the Twin Cities metro, property owners are getting blindsided by unit turn costs that spiral 200-300% beyond initial estimates. What starts as a simple paint-and-clean job becomes a financial nightmare of surprise charges, extended timelines, and lost rental income.
Here's what every Twin Cities property owner needs to know about the hidden costs eating into your profits – and how to avoid them.
The Real Cost of "Cheap" Unit Turns
That low initial quote might look attractive, but research shows units in disrepair rent for 20% less than well-maintained comparable units. In Minneapolis, where average rents hit $1,400-1,800 per month, that's $280-360 in lost monthly income – before we even factor in the surprise costs.
The most common hidden costs hitting Twin Cities property owners:
1. Scope Creep and"Discovered" Issues
- What happens: Contractor arrives and "discovers" issues not in the original quote
- Example: Property owner quoted $900 for painting, charged $1,800 after "discovering" wall damage
- Hidden cost: 200-300% budget overruns with no recourse
2. Hourly Billing Nightmares
- What happens: Simple jobs stretch into multi-day affairs at $70-100/hour
- Example: Condo owner charge for 6 hours when the painter spent 3 hours working, 3 hours "waiting for paint to dry"
- Hidden cost: Inflated labor charges with zero accountability
3. Supply Markups and"Emergency" Pricing
- What happens: Contractors charge premium rates for basic supplies
- Example: Property charged $80 for paint that costs $35 at Home Depot
- Hidden cost: 100-200% markups on materials
4. Extended Vacancy Periods
- What happens: Contractors disappear for days, stretching 3-day jobs into 2-week ordeals
- The math: Each day of vacancy cost $46-59 in lost revenue (base on Twin Cities Average Rents
- Hidden cost: $500-800 in lost rent while waiting for "professionals" to finish
The True Cost of Extended Vacancy
Let's do the math on what those delays really cost you:
For a $1,500/month Minneapolis rental:
- 7-day delay: $344 in lost revenue
- 14-day delay: $688 in lost revenue
- 21-day delay: $1,033 in lost revenue
Add in the continued costs during vacancy:
- Utilities: $150-200/month
- Marketing/showing costs: $200-300
- Total daily cost: $65-$85
When your "3-day turn" stretches to 14 days, you're looking at $910-$1,190 in additional costs before factoring in the inflated final bill.
Vague Estimates vs. Accurate Inspection-Based Quotes
Most Twin Cities contractors give you a ballpark number, then hit you with surprise charges when they "discover" additional work. It's not that they're necessarily dishonest – they just didn't do their homework upfront.
The Problem with Vague Estimates:
- Based on guesswork, not actual property conditions
- Always come in low to win the job
- Lead to massive overruns when really hits
- Create adversarial relationships when costs explode
Example scenario: A property owner got a "$800 estimate”. When the contractor arrived, they "discovered" wall damage, outdated fixtures, and "more work than expected." Final bill: $2,200 – nearly triple the estimate.
The Solution: Honest Inspection-Based Quotes
Professional providers do the work upfront to give you accurate pricing:
How it works:
- Detailed inspection with photos documenting actual conditions
- Accurate quote based on real scope not guesswork
- Your approval of the exact work and cost before starting
- Quote adherence - the price you approve is what you pay
The difference: As an example instead of a vague "$800 estimate" that becomes $2,200, you get: "Paint living room, kitchen, and bathroom (6 hours at$50/hr = $300), repair drywall hole in bedroom (2 hours = $100), deep clean entire unit (4 hours = $200), supplies ($140). Total: $740."
Key point: We still charge for our time – we just tell you honestly how much time the work will actually take, and we stick to that quote.
The ROI of Quality vs. Cheap Vendors
Industry research reveals that quality maintenance vendors deliver 545% ROI compared to cheap alternatives. Here's why:
Quality Vendors Deliver:
- 3-5 day turnarounds vs. 10+ days for poor performers
- 25-30% cost savings through efficient processes
- 20% rental premiums through superior work quality
- 50% reduction in turnover costs through better resident retention
Cheap Vendors Cost You:
- Extended vacancy periods
- Rework and callbacks
- Resident complaints leading to early move-outs
- Reduced rental rates due to poor work quality
Red Flags: Spotting Problem Contractors
Watch out for contractors who:
- Give vague estimates without detailed inspection
- Charge hourly without fixed timelines
- Can't provide detailed scope documentation
- Won't guarantee completion dates
- Don't offer "Done right or we make it right" guarantees
Quality contractors will:
- Conduct thorough inspections before quoting
- Provide detailed, itemized pricing with honest time estimates
- Stick to their approved quotes
- Document work with photos
- Stand behind their work with real guarantees
- Charge fair rates without inflated hours or hidden fees
Calculate Your True Turn Costs
Use this framework to calculate what unit turns actually cost you:
Direct Costs:
- Labor charges
- Materials and supplies
- Inspections
Hidden Costs:
- Extended vacancy (days x daily rent rate)
- Continued utilities and expenses
- Management time
- Rework and callbacks
Opportunity Costs:
- Reduced rental rates from poor work
- Shorter resident stays
- Reputation damage
Twin Cities Reality Check: The average "budget" turn that starts at $800 may cost property owners $1,800-2,400 when you factor in delays, overruns, and lost rent.
The Solution: Transparent, Professional Turn Services
The best Twin Cities property owners have learned that paying slightly more upfront for quality vendors saves thousands long-term. They prioritize:
Honest Pricing:
- Accurate quotes based on detailed inspection
- Fair hourly rates with realistic time estimates
- No inflated hours or suprise charges
- Clear scope approval before work begins
Guaranteed Timelines:
- 3-5 day completion commitments
- Real penalties for delays
- Professional project management
Quality Guarantees:
- Guarantees on all work - "Done right or we make it right"
- 24-hour issue resolution
Professional Documentation:
- Before and after photos
- Detailed work logs
- Real-time progress updates
Don't Let Hidden Costs Destroy Your Profits
Every day you delay implementing professional turn processes costs you money. Properties using quality, transparent vendors achieve 20% higher rental rates and 50% lower turnover costs – benefits that compound month after month.
The choice is clear: continue getting blindsided by hidden costs and extended vacancies, or partner with professionals who deliver predictable costs and timelines.
Your properties – and your profit margins – deserve better than surprise bills and broken promises.
Contact Saturday Services today to experience transparent, professional turns.
Email: wemakeiteasy@saturday.services
Phone: (612) 217-0730
Ready to eliminate surprise costs from your unit turns? Learn how professional turn services with transparent pricing can protect your investment and maximize your rental income.